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Routing Number: 291880411

   

Job Fair

RCU currently has the following openings available:

  Full Time and Part-Time Limited Term Member Service Representatives (Eau Claire) - Multiple Openings Available
  Full Time: Financial Service Representative (Eau Claire)
  Full Time: Vice President Marketing and Business Development (Eau Claire)
  Full-Time: Business Loan Analyst (Eau Claire)
  Part-Time: Collection Support Specialist (Eau Claire)
  Part-Time: Teller (Chippewa Falls)
  Part-Time: Teller (Chippewa Falls)
  Part-Time: Teller (Eau Claire)
  Part-Time: Teller (Eau Claire)
  Part-Time: Teller (Edina)
  Part-Time: Teller (Hudson)
  Part-Time: Teller (New Richmond)
  Part-Time: Teller (St. Croix Falls)
  Part-Time: Teller II (New Richmond/Star Prairie)

Full Time and Part-Time Limited Term Member Service Representatives (Eau Claire) - Multiple Openings Available

Work Schedule

Full and Part-Time openings working approximately 20 - 40 hours per week. Variable hours between 8:30 AM - 7:00 PM Monday - Friday and two Saturdays per month 8:30 AM - 2:00 PM.  This is a limited term, non-benefit eligible position and will go from November 2014 through May 2015.

***Prior to starting normal schedule, candidate must attend one week of full time training from 9:00 AM - 4:30 PM Monday - Friday.

Department

Member Service

Job Number

222222

RCU Office

RCU Corporate Center

Job Description

This position is located in our Call Center and candidates will interact with Members and Team Members by using a state-of-the-art phone and computer system in order to answer questions, research problems on accounts, and perform transactions, while providing outstanding service and recommending RCU products and services to Members. 

Required Skills

  • Must be compassionate and truly enjoy assisting people with problems and finding solutions to their needs
  • Ability to work in a structured work environment and learn, retain, and recall information very quickly
  • Ability to exhibit composure, patience and poise when dealing with difficult situations involving Members and/or employees
  • Ability to maintain positive working relationships with Members and co-workers
  • Pleasant, professional and clear voice 
  • Good typing and computer keyboard skills required
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Ability to demonstrate use of current technology

Preferred Skills

  • Previous financial, receptionist and telephone experience
  • Previous receptionist/telephone skills
  • Previous position requiring majority of the job to be on the phone or in a call center is beneficial 

How to Apply

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

Apply for this position online.
Email this position to a friend.

Full Time: Financial Service Representative (Eau Claire)

Work Schedule

Full Time, approximately 40 hours per week. Variable hours between 8:45 AM - 5:15 PM Monday - Friday and 2-3 Saturdays per month 9:00 AM - 12:00 PM.  

***Prior to starting normal schedule, candidate must attend full time training from 9:00 AM - 4:30 PM Monday - Friday for 4 weeks at RCU Corporate in Eau Claire, WI.

Department

Financial Services

Job Number

10300

RCU Office

RCU Bellinger Street Office

Job Description

Actively build relationships by meeting the Member's needs with RCU's full line of financial services in person at branch locations, over the phone, or in writing while processing Member transactions and resolving any Member inquiries or issues on loan or deposit accounts in an efficient, accurate and friendly manner.

Required Skills

  • Must be compassionate and truly enjoy assisting people with problems and finding solutions to their needs
  • Must have excellent customer service skills
  • Good typing and computer keyboard skills required
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Ability to maintain positive working relationship with Members and co-workers
  • Ability to exhibit composure, patience and poise when dealing with difficult situations involving Members and/or co-workers
  • Ability to learn, retain, and recall information very quickly
  • Strong interviewing and listening skills
  • Ability to demonstrate use of current technology

 *** Ability to commit to working at RCU for a minimum of 2 years due to our extensive training program

Preferred Skills

  • Previous customer service or financial experience

How to Apply

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

Apply for this position online.
Email this position to a friend.

Full Time: Vice President Marketing and Business Development (Eau Claire)

Work Schedule

This is a Full-Time, exempt level position. Work schedule will require some evening and weekend hours.

Department

Marketing

Job Number

3168

RCU Office

RCU Corporate Center

Job Description

The Vice President of Marketing and Business Development will provide the vision for, and lead the implementation of, a marketing strategy to ensure the achievement of Royal Credit Union's annual and long-term goals while ensuring the marketing strategy is consistent with RCU's Core Purpose and Core Values. Responsible for leading the Marketing and Business Development team to create and implement programs, products, campaigns and initiatives to achieve Royal's strategic goals and drive an exceptional Member experience. Responsible for developing and implementing strategies that continually position RCU as the dominant leader in the markets we serve.

Required Skills

  • Experience managing corporate branding through all channels to ensure consistent and effective brand expression through all touch points, including mass Member correspondence, the website, online and mobile services, and office design.
  • Experience developing the marketing strategy as it relates to the brand and products/services, market positioning, messaging, and advertising.
  • Ability to give the brand a distinctive personality in the marketplace that supports a compelling and consistent value proposition to Members and our communities.
  • Ability to create and communicate a crisp, clear, consistent, and compelling message that establishes and protects the company's brand identity.
  • Ability to provide tactical execution and leadership necessary to ensure that RCU leverages growth opportunities and meets or exceeds our business goals.
  • Experience collaborating cross-functionally within an organization to ensure mutual understanding of marketing plans, requirements, and results.
  • Experience preparing, monitoring and tracking an annual Marketing Department budget.
  • Ability to carefully manage expenses and drive efficiencies into department processes and programs.
  • Bachelor's Degree in Marketing, or equivalent experience, is required.
  • Minimum of eight years of Marketing experience is required.
  • Supervisory/leadership experience is required.

Preferred Skills

  • Master's Degree in Marketing is preferred.
  • Mid-level management experience is preferred

How to Apply

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

Apply for this position online.
Email this position to a friend.

Full-Time: Business Loan Analyst (Eau Claire)

Work Schedule

This is a Full-Time, exempt level position. Hours will generally be Monday-Friday, 8:30am - 5:00pm with occasional evening and weekend hours.

Department

Business Loans

Job Number

3171

RCU Office

RCU Corporate Center

Job Description

Business Loan Analysts are responsible for evaluating business loan applications for completeness, analyzing financial statements and preparing Credit Presentations for appropriate approval in accordance with the Business Loan Policy and procedure guidelines

Required Skills

  • Excellent analytical skills and problem solving ability
  • Experience analyzing financial statements for financial credit analysis
  • Bachelor's Degree in Accounting or Business related field or equivalent work experience is required
  • Excellent listening, verbal and written communication skills
  • Ability to maintain composure in high stress situations

Preferred Skills

  • Previous experience in financial statement analysis is preferred
  • Previous experience working as a Business Loan Analyst
  • Knowledge of laws and regulations governing business lending practices is desirable

How to Apply

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

Apply for this position online.
Email this position to a friend.

Part-Time: Collection Support Specialist (Eau Claire)

Work Schedule

Part time, approximately 25-30 hours per week. Work schedule will vary between the hours of 8:30 a.m. - 5:00 p.m. Monday-Friday with occasional Saturday hours between the hours of 8:30 a.m. - 12:30 p.m.

Department

Collections

Job Number

3163

RCU Office

RCU Corporate Center

Job Description

Candidates will perform all types of administrative support for the Collection Department. This may include but not be limited to:

  • Prepare and maintain appropriate documentation needed to submit account information for legal action
  • Record information on bankruptcy accounts on the computer system, prepare/file proof of claims, reaffirmation, and agreements
  • Maintain and organize confidential information for collections department
  • Submit and process charge-offs
  • Process invoices/check requests for payment
  • Prepare and distribute monthly reports
  • Sort, process, and distribute department mail and order department supplies
  • Prepare and process voluntarily surrendered and repossessed collateral
  • Prepare IRS tax reporting information
  • Complete secondary market and Private Mortgage Insurance default reporting
  • Order necessary property inspection reports

Required Skills

  • Must have a high school diploma or equivalent
  • Computer knowledge with experience in Windows, Word, Excel and internet
  • Ability to follow directions and work well without close supervision
  • Ability to multi-task, be detail oriented, organized and highly accurate
  • Maintain a high level of confidentiality
  • Ability to effectively present information and respond to questions from attorneys and members
  • Follow RCU policies and procedures and comply with all state and federal laws that apply to collection activities
  • Ability to learn and understand the Credit Union By-Laws
  • Ability to learn and understand the Wisconsin State Statutes relating to Consumer Lending and Fair Debt Collections

Preferred Skills

  • Previous administrative support experience
  • Previous financial experience, preferably loan knowledge
  • Previous collection experience with a thorough knowledge of default servicing practices, bankruptcy and charge-off reporting

How to Apply

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

Apply for this position online.
Email this position to a friend.

Part-Time: Teller (Chippewa Falls)

Work Schedule

Part-Time, approximately 30 hours per week. Variable hours between 9:30 AM - 6:30 PM Monday - Friday and two-three Saturdays per month 9:30 AM - 2:30 PM.  

***Prior to starting normal schedule, candidate must attend full time training from 9:00 AM - 4:30 PM Monday - Friday for 3 weeks at RCU Corporate in Eau Claire, WI.

Department

Teller

Job Number

10289

RCU Office

RCU Woodward Avenue Office

Job Description

Candidates will perform all types of Teller duties, including greeting Members in a friendly and courteous manner, processing deposits, withdrawals, loan payments, and Money Orders, while providing outstanding service and recommending RCU products to Members.

Required Skills

  • Must have excellent customer service skills
  • Previous cash handling experience
  • Good typing and computer keyboarding skills required
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Ability to maintain positive working relationship with Members and co-workers
  • Ability to exhibit composure, patience and poise when dealing with difficult situations involving Members and/or co-workers
  • Enjoy extensive public contact and assisting people with -problems and finding solutions to their needs.
  • Ability to demonstrate use of current technology

*** Ability to commit to working at RCU for a minimum of 2 years due to our extensive training program

Preferred Skills

  • Previous financial experience

How to Apply

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

Apply for this position online.
Email this position to a friend.

Part-Time: Teller (Chippewa Falls)

Work Schedule

Part-Time, approximately 24 hours per week. Variable hours between 8:45 AM - 5:30 PM Monday - Friday and two Saturdays per month 8:45 AM - 12:30 PM. This position qualifies for all benefits except medical and dental insurance.

***Prior to starting normal schedule, candidate must attend full time training from 9:00 AM - 4:30 PM Monday - Friday for 3 weeks at RCU Corporate in Eau Claire, WI.

Department

Teller

Job Number

10299

RCU Office

RCU Chippewa Falls Downtown Office

Job Description

Candidates will perform all types of Teller duties, including greeting Members in a friendly and courteous manner, processing deposits, withdrawals, loan payments, and Money Orders, while providing outstanding service and recommending RCU products to Members.

Required Skills

  • Must have excellent customer service skills
  • Previous cash handling experience
  • Good typing and computer keyboarding skills required
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Ability to maintain positive working relationship with Members and co-workers
  • Ability to exhibit composure, patience and poise when dealing with difficult situations involving Members and/or co-workers
  • Enjoy extensive public contact and assisting people with -problems and finding solutions to their needs.
  • Ability to demonstrate use of current technology

*** Ability to commit to working at RCU for a minimum of 2 years due to our extensive training program

Preferred Skills

  • Previous financial experience

How to Apply

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

Apply for this position online.
Email this position to a friend.

Part-Time: Teller (Eau Claire)

Work Schedule

Part-time, approximately 20 hours per week. Variable hours between 8:30 AM - 6:30 PM Monday - Friday and two-three Saturdays per month 8:30 AM - 2:30 PM. This position qualifies for all benefits except medical and dental insurance.

***Prior to starting normal schedule, candidate must attend full time training from 9:00 AM - 4:30 PM Monday - Friday for 3 weeks at RCU Corporate in Eau Claire, WI.

Department

Teller

Job Number

10302

RCU Office

RCU Golf & 93 Office

Job Description

Candidates will perform all types of Teller duties, including greeting Members in a friendly and courteous manner, processing deposits, withdrawals, loan payments, and Money Orders, while providing outstanding service and recommending RCU products to Members.

Required Skills

  • Must have excellent customer service skills
  • Previous cash handling experience
  • Good typing and computer keyboarding skills required
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Ability to maintain positive working relationship with Members and co-workers
  • Ability to exhibit composure, patience and poise when dealing with difficult situations involving Members and/or co-workers
  • Enjoy extensive public contact and assisting people with -problems and finding solutions to their needs.
  • Ability to demonstrate use of current technology

*** Ability to commit to working at RCU for a minimum of 2 years due to our extensive training program

Preferred Skills

  • Previous financial experience
  • How to Apply

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

    Apply for this position online.
    Email this position to a friend.

    Part-Time: Teller (Eau Claire)

    Work Schedule

    Part-Time, approximately 30 hours per week. Variable hours between 8:00 AM - 6:00 PM Monday - Friday and two Saturdays per month 8:00 AM - 12:30 PM.

    ***Prior to starting normal schedule, candidate must attend full time training from 9:00 AM - 4:30 PM Monday - Friday for 3 weeks at RCU Corporate in Eau Claire, WI.

    Department

    Teller

    Job Number

    10294

    RCU Office

    RCU Shopko South Office

    Job Description

    Candidates will perform all types of Teller duties, including greeting Members in a friendly and courteous manner, processing deposits, withdrawals, loan payments, and Money Orders, while providing outstanding service and recommending RCU products to Members.

    Required Skills

    • Must have excellent customer service skills
    • Previous cash handling experience
    • Good typing and computer keyboarding skills required
    • Knowledge of Microsoft Word, Excel, and Outlook
    • Ability to maintain positive working relationship with Members and co-workers
    • Ability to exhibit composure, patience and poise when dealing with difficult situations involving Members and/or co-workers
    • Enjoy extensive public contact and assisting people with -problems and finding solutions to their needs.
    • Ability to demonstrate use of current technology

    *** Ability to commit to working at RCU for a minimum of 2 years due to our extensive training program

    Preferred Skills

    • Previous financial experience

    How to Apply

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

    Apply for this position online.
    Email this position to a friend.

    Part-Time: Teller (Edina)

    Work Schedule

    Part-Time, approximately 20 hours per week. Variable hours between 8:30 AM - 5:00 PM Monday - Friday. This position qualifies for all benefits except medical and dental insurance.

    ***Prior to starting normal schedule, candidate must attend full time training from 9:00 AM - 4:30 PM Monday - Friday for 3 weeks at RCU Corporate in Eau Claire, WI.

    Department

    Teller

    Job Number

    10279

    RCU Office

    RCU Edina Office

    Job Description

    Candidates will perform all types of Teller duties, including greeting Members in a friendly and courteous manner, processing deposits, withdrawals, loan payments, and Money Orders, while providing outstanding service and recommending RCU products to Members.

    Required Skills

    • Must have excellent customer service skills
    • Previous cash handling experience
    • Good typing and computer keyboarding skills required
    • Knowledge of Microsoft Word, Excel, and Outlook
    • Ability to maintain positive working relationship with Members and co-workers
    • Ability to exhibit composure, patience and poise when dealing with difficult situations involving Members and/or co-workers
    • Enjoy extensive public contact and assisting people with -problems and finding solutions to their needs.
    • Ability to demonstrate use of current technology

    Preferred Skills

    • Previous financial experience

    How to Apply

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

    Apply for this position online.
    Email this position to a friend.

    Part-Time: Teller (Hudson)

    Work Schedule

    Part-Time, approximately 30 hours per week. Variable hours Monday-Friday from 9:00 AM - 5:00 PM Monday - Friday.  

    ***Prior to starting normal schedule, candidate must attend full time training from 9:00 AM - 4:30 PM Monday - Friday for 3 weeks at RCU Corporate in Eau Claire, WI.

    Department

    Teller

    Job Number

    10303

    RCU Office

    RCU Hudson Office

    Job Description

    Candidates will perform all types of Teller duties, including greeting Members in a friendly and courteous manner, processing deposits, withdrawals, loan payments, and Money Orders, while providing outstanding service and recommending RCU products to Members.

    Required Skills

    • Must have excellent customer service skills
    • Previous cash handling experience
    • Good typing and computer keyboarding skills required
    • Knowledge of Microsoft Word, Excel, and Outlook
    • Ability to maintain positive working relationship with Members and co-workers
    • Ability to exhibit composure, patience and poise when dealing with difficult situations involving Members and/or co-workers
    • Enjoy extensive public contact and assisting people with -problems and finding solutions to their needs.
    • Ability to demonstrate use of current technology

    *** Ability to commit to working at RCU for a minimum of 2 years due to our extensive training program

    Preferred Skills

    • Previous financial experience

    How to Apply

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

    Apply for this position online.
    Email this position to a friend.

    Part-Time: Teller (New Richmond)

    Work Schedule

    Part-time, approximately 20 hours per week. Variable hours between 7:30 AM - 5:45 PM Monday - Friday and rotating Saturdays 8:15 AM - 12:15 PM.  This position qualifies for all benefits except medical and dental insurance.

    Department

    Teller

    Job Number

    10297

    RCU Office

    RCU New Richmond Office

    Job Description

    Candidates will perform all types of Teller duties, including greeting Members in a friendly and courteous manner, processing deposits, withdrawals, loan payments, and Money Orders, while providing outstanding service and recommending RCU products to Members.

    Required Skills

    • Must have excellent customer service skills
    • Previous cash handling experience
    • Good typing and computer keyboarding skills required
    • Knowledge of Microsoft Word, Excel, and Outlook
    • Ability to maintain positive working relationship with Members and co-workers
    • Ability to exhibit composure, patience and poise when dealing with difficult situations involving Members and/or co-workers
    • Enjoy extensive public contact and assisting people with -problems and finding solutions to their needs.
    • Ability to demonstrate use of current technology

    *** Ability to commit to working at RCU for a minimum of 2 years due to our extensive training program

    Preferred Skills

    • Previous financial experience

    How to Apply

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

    Apply for this position online.
    Email this position to a friend.

    Part-Time: Teller (St. Croix Falls)

    Work Schedule

    Part-Time, approximately 26 hours per week. Variable hours between 8:00 AM - 5:00 PM Monday - Friday and two Saturdays per month 8:30 AM - 12:00 PM. This position qualifies for all benefits except medical and dental insurance.

    ***Prior to starting normal schedule, candidate must attend full time training from 9:00 AM - 4:30 PM Monday - Friday for 3 weeks at RCU Corporate in Eau Claire, WI.

    Department

    Teller

    Job Number

    10298

    RCU Office

    RCU St. Croix Falls Office

    Job Description

    Candidates will perform all types of Teller duties, including greeting Members in a friendly and courteous manner, processing deposits, withdrawals, loan payments, and Money Orders, while providing outstanding service and recommending RCU products to Members.

    Required Skills

    • Must have excellent customer service skills
    • Previous cash handling experience
    • Good typing and computer keyboarding skills required
    • Knowledge of Microsoft Word, Excel, and Outlook
    • Ability to maintain positive working relationship with Members and co-workers
    • Ability to exhibit composure, patience and poise when dealing with difficult situations involving Members and/or co-workers
    • Enjoy extensive public contact and assisting people with -problems and finding solutions to their needs.
    • Ability to demonstrate use of current technology

    *** Ability to commit to working at RCU for a minimum of 2 years due to our extensive training program

    Preferred Skills

    • Previous financial experience

    How to Apply

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

    Apply for this position online.
    Email this position to a friend.

    Part-Time: Teller II (New Richmond/Star Prairie)

    Work Schedule

    Part-time, approximately 30 hours per week. Variable hours between 7:00 AM - 6:15 PM Monday - Friday and rotating Saturdays 8:15 AM - 12:15 PM.

    ***Prior to starting normal schedule, candidate must attend full time training from 9:00 AM - 4:30 PM Monday - Friday for 3 weeks at RCU Corporate in Eau Claire, WI.

    Department

    Teller

    Job Number

    10296

    RCU Office

    RCU New Richmond Office

    Job Description

    Candidate will assist and supervise Tellers in the absence of the Teller Supervisor or Assistant Teller Supervisor. Candidate will represent RCU with personal and professional service while processing Member transactions in an efficient, accurate, and friendly manner. Will need to open and/or close office as needed. Will assist in the training and mentoring of new Tellers.  Candidate will be working in both the New Richmond and Star Prairie Offices.

    Required Skills

    • Teller experience required
    • Minimum of two years education or experience in financial services or equivalent is required
    • Must have excellent customer service skills
    • Previous cash handling experience
    • Must be able to identify and develop sales opportunities among existing and prospective Members
    • Ability to work independently with minimal supervision
    • Good typing and computer keyboarding skills required
    • Knowledge of Microsoft Word, Excel, and Outlook
    • Ability to maintain positive working relationship with Members and co-workers
    • Ability to exhibit composure, patience and poise when dealing with difficult situations involving Members and/or co-workers
    • Enjoy extensive public contact and assisting people with -problems and finding solutions to their needs.
    • Ability to demonstrate use of current technology

    *** Ability to commit to working at RCU for a minimum of 2 years due to our extensive training program

    Preferred Skills

    • One year certificate in supervision or related work experience is preferred

    How to Apply

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

    Apply for this position online.
    Email this position to a friend.

    A representative from RCU will contact you if your background and experience match an upcoming open position. Please check back often for current career openings.

    About Us

    Career Opportunities

    The Credit Union Difference

    RCU News

    President's Message

    Board of Directors

    History

    RCU Community Involvement

    RCU's Core Purpose

    To create a positive impact in the lives we touch

    RCU's Core Values

    Make a Difference

    Do the Right Thing

    Make it Easy

    Be Caring

    Be Friendly, Nice and Respectful

    Take Ownership

    For More Information

    Call 1-715-855-8800

    Email Recruiting.