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Routing Number: 291880411

 

 

 

 

SECURITY NEWS & TIPS

Identity Theft

Identity Theft Card Scams

Learn the Basics of
Identity Theft

Protect Yourself from
Identity Theft

Step Up in the Fight
Against Identity Theft

Tips On Being Cautious
With Your Information

Check Fraud

Tips for Recognizing and Avoiding Fake Check Scams

Protect Yourself from
Check Fraud

RCU Check Card &
Visa Security

Email Security

Identity Theft through
Email or Phone

Don't Get Hooked by
Phishing

Be Aware of Recent
eBay & PayPal Scams

Tips For Online Banking

Tips for a Strong Password

Online Banking Scam

 

Identity Theft Through Email or Phone

At RCU we go out of our way to protect your non-public information from those who want to commit fraud against you. We employ firewalls, pass codes, security software, and shred all documents that may contain any Member information. This accomplishes half the battle against Identity Thieves.

In the pre-computer days identity thieves would simply call you on the telephone and coax you into giving them the information they wanted. Then came computers and it became even easier to contact people and retrieve their information just by asking for it.

Now consumers are getting more protective and they understand they should not give any personal information over the computer when it is solicited from them. They know that they should verify the validity of the request by calling the business.

We are seeing a resurgence of the telephone calls to gain information from consumers. The would-be thief pretends to be working with your trusted financial institution and ask you to respond with personal information. Most of the calls are being presented as solutions to an attempted fraud against you.

There are two very basic things you should always remember when dealing with either an email or phone call that you did not initiate:

  • Never give personal information to anyone who has called or
    emailed you for that data
  • If you are not sure who is on the other end of the communication
    tell them you will be contacting them back

At that point you should look up the phone number of the business calling and call them to verify it is a legitimate contact. A legitimate business will never call or email you to ask you for personal information.

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