Step Up in the Fight Against Identity Theft
At RCU we do all we can to keep your personal information from being obtained. However, your information can be obtained from many other sources and can then be used to disrupt your finances. So, what can or should you do if you believe your account or personal information has been compromised?
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Security News & Tips |
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Contact RCU Member Service or stop by any
office. The employees will help you set up
appropriate controls on your accounts or
even help you change your account numbers
if necessary.
Watch your account statements and credit
card statements closely. If you find a
charge or transaction you do not recognize
contact RCU immediately to report that this is
not an authorized transaction. The transaction
will be reversed and your account will be
corrected. Also be aware that if you do not
receive your statement at the normal time,
you should contact the financial or credit
card company to verify that the address they
have on file has not been changed.
If you suspect that your identity has been
stolen contact the three national Credit
Bureaus to review your credit report and
put an alert on your credit history. This
will alert anyone who is verifying your
credit history that they need to take extra
precautions to verify identity. The phone
numbers for the Credit Bureaus can be
obtained by calling 877-322-8228.
Visit annualcreditreport.com
These are a few things you can do to help protect yourself against future damage. If you have any questions or would like more specific information, you can contact RCU Member Service at member_services@rcu.org, call 715-833-8111 or
1-800-341-9911, or contact Randy Beck, Executive Vice President of Risk Management, at 715-833-8161 or 1-800-341-9911 ext 8161.
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