Don't Get Hooked by "Phishing"

RCU is dedicated to the prevention of fraudulent activity. A current form of fraud today is a high-tech scam known as "phishing" (pronounced "fishing").

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Phishing is a fraudulent communication usually in the form of an email that tricks recipients into surrendering private, personal or financial information including account and credit card information, user names, passwords, and/or social security number.

The email appears to be "legitimate" and create a false sense of urgency and often request immediate action. The emails instruct recipients to 'update' or 'validate' account information. Readers are directed to a Web site that appears to be 'legitimate' where instructions to enter personal information are provided.

To protect yourself from Phishing, take these precautions:

If you get an email or pop-up message requesting
   personal or financial information, do not reply or
   click on the link in the message.

Don't email personal or financial information. If you
   initiate a transaction and want to provide information
   through an organization's website, look for indicators
   that the site is secure, like a lock icon on the
   browser's status bar or a URL for a website that
   begins "https:" ('s' stands for "secure").

Review financial statements as soon as possible for
   unauthorized charges. If your statement is late, call
   the institution immediately.

Use anti-virus software and update it regularly.

Be cautious about opening attachments or files,
   particularly from 'similar' or unknown sources.

If you have concerns about the validity of an email related to RCU, forward the email to member services@rcu.org or call RCU Member Service at 715-833-8111 or 1-800-341-9911. If you have general questions about RCU’s efforts to protect you from fraud contact Randy Beck, Executive Vice President Risk Management at 715-833-8161.

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