Protect Yourself From Identity Theft

Over the last few years RCU has been spreading the word about Identity Theft by writing articles for our newsletters to Members, offering seminars, and speaking to any group that would have us.

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The purpose of these efforts is to help the public understand how identity thieves get their personal information and also to help them in understanding what they can do to protect that information.

This article is aimed towards the actions people can take to further protect themselves and what they can do to find out as soon as possible if it does occur.

Use Secure Internet Sites for Banking Purposes
The internet can be used with the correct security to better secure information than the postal system. If you are able to get your account statement through a secure internet site it is much more secure than getting it through the mail.

Receiving your statement through the mail means that your statement is passing through many hands and more than likely sitting in your mailbox at home for many hours before you retrieve it.

The other benefits of electronic banking products are that you have immediate access to the history of transactions on your accounts. These are accessed by utilizing a pass code system that you control and have opportunity to change at any time.

Monitor Transactions
To protect yourself from Identity Theft you should be monitoring the transactions on your accounts to insure that you have authorized all transactions that are occurring on those accounts. This applies to checking, savings and credit card transactions.

Beware of Unsolicited Emails
If you ever receive an unsolicited email that says it is from RCU, you should contact us to insure that we are the originators of the email. Doing so takes only minutes and could save you hundreds of hours in the future.

If you find a transaction you believe you did not authorize or you receive an email from RCU that you wish to verify you should contact RCU Member Service at 715-833-8161 or 1-800-341-9911.

If you have general questions about RCU’s efforts to protect you from fraud contact Randy Beck, Executive Vice President Risk Management at 715-833-8161.

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