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Routing Number: 291880411




Turbo Tax Online

We've made it easy to fill out your tax forms online through TurboTax. There's nothing to download and no software will be sent to you. TurboTax is not a free service. Before you submit your forms you will be asked for your account information and charged accordingly. If you have questions while using TurboTax Online, you can call for support toll-free at 1-800-613-4406.

Access TurboTax


FREE Income Tax Return Assistance

Do you need help filing your income tax return? Royal Credit Union and the Volunteer Income Tax Assistance program (VITA) may be able to help! VITA was created to provide free income tax return assistance to taxpayers who cannot afford to pay for professional help. VITA provides free tax assistance for low-to moderate-income individuals with an adjusted gross annual income of $50,000 or less. Tax preparers are University of Wisconsin-Eau Claire accounting students certified by the IRS. Free tax return preparation and electronic filing is provided. Taxpayers with complicated returns or questions will be referred to an IRS publication, to the IRS, or to seek private professional assistance. Eligibility is determined on a case-by-case basis by the VITA volunteer and is provided on a first-come, first-served basis.

Please Bring with You:

  • Proof of identification
  • Social Security Cards for you, your spouse and dependents or Individual Taxpayer Identification Number (ITIN) for you, your spouse and dependents
  • Birth dates for you, your spouse, and dependents
  • Earnings statements
  • Total you paid for daycare and the daycare provider’s tax identification number
  • Interest and dividend statements from financial institutions (Forms 1099)
  • A copy of last year's Federal and State returns if available
  • Financial institution's routing numbers and account number for direct deposit
  • To file taxes electronically on a married filing joint tax return, both spouses must be present to sign the required forms



This service is available from February 3 to April 10.
We will be closed the week of March 17 through March 21.

from 1- 4:30 PM

Western Dairyland
418 Wisconsin Street
Eau Claire, WI


Tuesdays & Wednesdays*
from 1-4:30 PM

RCU Shopko Office
1049 W Clairemont Avenue
Eau Claire, WI


from 1-4:30 PM

City of Altoona -
Community Room

1303 Lynn Avenue
Altoona, WI

*We have increased capacity to prepare taxes on Wednesdays at our RCU Shopko Office. Wait times will be reduced on those days.



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