Lobbies Open For Walk-Ins And Appointments

Royal Credit Union’s lobbies will be open for walk-ins and appointments starting January 19, 2021. Drive-ups remain open normal hours. We encourage all office visitors to make an appointment online to visit an office or use the drive-up as an alternative to visiting the lobby.

Lobby Details

• Royal Credit Union’s office lobbies are open for walk-ins and by appointment.
• The safety of our Members and team members will continue to be our priority:
  • We are following social distancing guidelines and limiting the number of Members in each office.
  • We have positioned clear barriers where team members interact with Members during appointments.
  • We have discontinued lobby snack and beverage services.

Drive-Up Details

• All Royal office drive-ups remain open; see our locations page for drive-up hours.
• Please continue to use our drive-ups as an alternative to visiting an office lobby when possible.

Digital Services And Tools

• Consider using online banking and our mobile app to manage your account from anywhere.
• You can check balances, see transactions, transfer funds, and even deposit checks from your mobile device using these tools. Many self-service options are also accessible using online banking and our mobile app, including loan payments, check reorders, our Bill Pay service, and contact info updates.
• We remain available to assist you with opening accounts or applying for loans online or by phone. You may experience longer wait times to speak to a representative by phone, but we are committed to being here for you and appreciate your patience.

We’re Here To Help

• We have compiled a number of resources and options for Business Members.
• Your funds are federally insured by the National Credit Union Administration and backed by the U.S. government.
• Please be aware that scammers are seeking to capitalize on the situation. Learn about common COVID-19 scams and how to avoid them.