VITA Offers FREE Income Tax Return Assistance to Qualified Taxpayers

Jan 30 2017 | Written By Jennifer McHugh | Director of Public Affairs and Financial Education

Royal Credit Union is once again assisting the VITA (Volunteer Income Tax Assistance) program by offering free office space for assisting community members with tax returns. This unique service will be available on Mondays and Wednesdays from 10 a.m. to 1:30 p.m. from February 6 until April 12. Service will be provided on a first-come, first-served basis at the Royal Credit Union, Shopko South office at 1049 West Clairemont Avenue Eau Claire, WI 54701. The service will not available the week of March 20-24.

VITA was created to provide free income tax return assistance to taxpayers who cannot afford to pay for professional help. VITA provides free tax assistance to anyone with an adjusted gross annual income of $54,000 or less including disabled, non-English speaking, senior citizens and special needs taxpayers.  Volunteers are University of Wisconsin – Eau Claire accounting students certified by the IRS and the Wisconsin Department of Revenue.

VITA offers free basic income tax return preparation and e-filing.  Taxpayers with complicated returns or questions will be referred to an IRS publication, to the IRS, or to seek private professional assistance. Eligibility is determined on a case-by-case basis by the VITA volunteer and is provided on a first-come, first-served basis. If you decide to take advantage of this unique service, please bring photo ID, Social Security cards for taxpayer and all dependents, earnings statements, a copy of your tax return from last year, forms 1095(A, B or C) affordable health care statements, child care provider information, rent certificates from landlord or property tax statement, financial institution’s routing and account numbers for direct deposit.

Royal Credit Union is among a number of credit unions in Wisconsin who are taking the initiative to help build financially strong, self-supporting families and communities by offering innovative services like VITA. 



Royal Credit Union is a federally insured credit union serving over 160,000 Members with 25 full service offices. Royal is driven by a core ideology which is built on strong purpose and values. You can open an account or apply for a low-rate loan at Royal Credit Union if you live or work in 18 counties in Western Wisconsin or 12 counties in Minnesota. Counties served in Wisconsin include Eau Claire, Chippewa, Barron, Buffalo, Burnett, Clark, Dunn, Jackson, Marathon, Pierce, Pepin, Polk, Rusk, St. Croix, Taylor, Trempealeau, Washburn, and Wood.  Counties served in Minnesota include Anoka, Carver, Chisago, Dakota, Goodhue, Hennepin, Olmsted, Ramsey, Scott, Wabasha, Washington, and Winona. Realtors in the state of Wisconsin or Minnesota are also eligible to join the credit union. Visit or call Royal Credit Union at 1-800-341-9911 for more information.