Online Banking

New to online banking? Get started

Personal Accounts
Business Accounts

 Remember my username

Forgot login?


 Remember my ID

Forgot ID?


Routing Number: 291880411

Careers Contact Us   1-800-341-9911

Like us on Facebook Follow us on Twitter Join us on Pinterest Link with us on Linkedin Follow us on Google+




Turbo Tax Online

We've made it easy to fill out your tax forms online through TurboTax. There's nothing to download and no software will be sent to you. TurboTax is not a free service. Before you submit your forms you will be asked for your account information and charged accordingly. If you have questions while using TurboTax Online, you can call for support toll-free at 1-800-613-4406.

Access TurboTax


FREE Income Tax Return Assistance

Do you need help filing your income tax return? Royal Credit Union and the Volunteer Income Tax Assistance program (VITA) may be able to help! VITA was created to provide free income tax return assistance to taxpayers who cannot afford to pay for professional help. VITA provides free tax assistance for low-to moderate-income individuals with an adjusted gross annual income of $50,000 or less. Tax preparers are University of Wisconsin-Eau Claire accounting students certified by the IRS. Free tax return preparation and electronic filing is provided. Taxpayers with complicated returns or questions will be referred to an IRS publication, to the IRS, or to seek private professional assistance. Eligibility is determined on a case-by-case basis by the VITA volunteer and is provided on a first-come, first-served basis.

What to Bring

The VITA volunteer cannot prepare your return if you don't bring all of the following information to your meeting:

  • Photo ID
  • Social Security Cards for taxpayers and all dependents
  • Earnings statements
  • Copy of last year's tax return
  • Forms 1095-A, B or C Affordable Health Care Statements
  • Child care provider information
  • Rent certificates from landlord or property tax statement
  • Routing and account numbers from your financial institution for direct deposit



This service is available from February 2 to April 8.
We will be closed the week of March 23 through March 27.

from 10 AM - 1:30 PM

RCU Shopko Office
1049 W Clairemont Ave
Eau Claire, WI

from 3 - 6:30 PM

Western Dairyland
418 Wisconsin St
Eau Claire, WI


from 10 AM - 1:30 PM

RCU Shopko Office
1049 W Clairemont Ave
Eau Claire, WI

from 3 - 6:30 PM

City of Altoona -
Community Room

1303 Lynn Ave
Altoona, WI

*We have increased capacity to prepare taxes on Wednesdays at our RCU Shopko Office. Wait times will be reduced on those days.



Business Services

Checking Accounts and Services

Personal Accounts
Business Accounts
Overdraft Protection
Check Card Coverage
Check & ATM Cards

Credit Counseling

Direct Deposit & Direct Payment

Foreign Currency

Prepaid Visa Cards

Safe Deposit Boxes

Properties for Sale

Vehicles for Sale

VITA Tax Service

Volunteer Program


8 Ways to
Access Your




For More Information

Call 1-800-341-9911

Email Member Services