Contact Royal Credit Union
We're here to help! Ask us a question or request more information and our Member Service team will get you the answer.
We're Here to Help!
Have a question or need help with something? We are happy to assist our Members with their needs via telephone, mail, email, or fax.
Member Service Hours:
| Monday - Friday | 8:30 a.m. - 7:00 p.m. |
| Saturday | 8:30 a.m. - 2:00 p.m. |
| Sunday | Closed |
Phone Numbers:
Member Service Phone: 800-341-9911 (or 715-833-8111 locally)
Fax: 715-552-3000
Mailing Address
Royal Credit Union
PO Box 970
Eau Claire, WI 54702
Corporate Center Address
200 Riverfront Terrace
Eau Claire, WI 54703
Offices & ATMs
Schedule An Office Appointment
Submit A Contact Form
Whether you have a question about our products and services or your banking options and goals, we can help! Complete the form below and we'll be in touch.
Frequently Asked Questions
What is Royal Credit Union’s routing number?
Royal Credit Union's routing number is 291880411. You will need it along with your account number to set up direct deposit, arrange automatic payments, or transfer money between financial institutions. Your account number is available in online banking and on your statement.
Where are Royal Credit Union’s offices located?
Royal Credit Union has offices across Wisconsin and Minnesota, with a corporate center at 200 Riverfront Terrace, Eau Claire, Wisconsin. Royal's locations page lists every office with its address, phone number, and lobby and drive-up hours. Members also have access to more than 40,000 surcharge-free ATMs nationwide through the MoneyPass network.
Can I use ATMs that are not Royal Credit Union ATMs?
Yes. Royal Credit Union belongs to the MoneyPass network, which gives Members access to more than 40,000 surcharge-free ATMs nationwide. You can use Royal’s ATM locator to find a surcharge-free machine near you, at home, or while travelling.
How do I contact Royal Credit Union?
Royal Credit Union's Member Service Contact Center can be reached at 800-341-9911, weekdays 8:30 a.m.-7 p.m. and Saturdays 8:30 a.m.-2 p.m. CT. You can also visit any Royal office, schedule an appointment online, or use the contact form. Loan payments by mail go to PO Box 970, Eau Claire, Wisconsin 54702-0970.
What should I do if my Royal debit card is lost or stolen?
Report a lost or stolen Royal Credit Union card immediately by calling 800-341-9911 or using Card Management in online banking or Royal’s mobile app. Reporting quickly limits your liability for unauthorized transactions. Royal issues instant-issue Visa debit cards at its offices, so a replacement can often be provided on the same day.