Man helping older woman with security issue Man helping older woman with security issue

Security & Fraud

We'll help you stay safe in the always-changing world of digital and financial security, and we're also your trusted ally in the fight against fraud

Call us at 800-341-9911 or visit an office

As a Member-owned financial institution, we’re built on a foundation of trust.

As a Member-owned financial institution, we’re built on a foundation of trust. We take security seriously. We do everything we can to stop attempts to swipe your personal information and account data, both at our physical locations and within our digital applications. This is why we send you a security code if you log in to online banking from a device we don’t recognize. This is why we won’t discuss your account information with anyone but you or someone you authorize. And this is also why we work hard to detect account activity outside your normal patterns and flag it as fraud.

But even the most sophisticated security systems still rely on our Members and team members to maintain their integrity. Unscrupulous hacking or phishing attacks can trick even savvy people into revealing personal information, and malicious skimming setups can swipe card data without you ever realizing it was compromised. That’s why it’s important to know that if anything bad happens, we’re here for you, and we’re on your side. Please contact us if you ever have any concerns about fraudulent activity on your accounts.

We’ve put together some additional resources on important topics in this area.

 

Financial Education

Identity Theft

Minimize your risk of identity theft with these helpful tips

Financial Education

Lost or Stolen Card

What to do if you debit or credit card is lost or stolen