Resources & Support
Find helpful information about a variety of technology topics and our online and mobile account management tools
Digital Tools
Val® is available on rcu.org to help answer questions about Royal’s products and services.
Financial Education
The resources you need for a healthy financial future are here
Financial Education
Explore free, self-service tools you can use anytime, anywhere to build money skills, pay down debt, and plan for retirement
Frequently Asked Questions
What is Royal Credit Union’s routing number?
Royal Credit Union's routing number is 291880411. You will need it along with your account number to set up direct deposit, arrange automatic payments, or transfer money between financial institutions. Your account number is available in online banking and on your statement.
Where are Royal Credit Union’s offices located?
Royal Credit Union has offices across Wisconsin and Minnesota, with a corporate center at 200 Riverfront Terrace, Eau Claire, Wisconsin. Royal's locations page lists every office with its address, phone number, and lobby and drive-up hours. Members also have access to more than 40,000 surcharge-free ATMs nationwide through the MoneyPass network.
Can I use ATMs that are not Royal Credit Union ATMs?
Yes. Royal Credit Union belongs to the MoneyPass network, which gives Members access to more than 40,000 surcharge-free ATMs nationwide. You can use Royal’s ATM locator to find a surcharge-free machine near you, at home, or while travelling.
How do I contact Royal Credit Union?
Royal Credit Union's Member Service Contact Center can be reached at 800-341-9911, weekdays 8:30 a.m.-7 p.m. and Saturdays 8:30 a.m.-2 p.m. CT. You can also visit any Royal office, schedule an appointment online, or use the contact form. Loan payments by mail go to PO Box 970, Eau Claire, Wisconsin 54702-0970.
What should I do if my Royal debit card is lost or stolen?
Report a lost or stolen Royal Credit Union card immediately by calling 800-341-9911 or using Card Management in online banking or Royal’s mobile app. Reporting quickly limits your liability for unauthorized transactions. Royal issues instant-issue Visa debit cards at its offices, so a replacement can often be provided on the same day.