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Royal Credit Union Announces New Collections Manager

May 7, 2025

EAU CLAIRE, Wis. – Royal Credit Union (Royal) announces Christy Woods as Collections Manager. In this role, Woods will be responsible for overseeing a variety of loan accounts including consumer, residential, and secondary market loans. With a strong focus on reducing overdue payments and minimizing loan losses, Woods will analyze loan performance patterns and develop strategic plans to mitigate financial risks. Her efforts will support Royal's organizational goals and ensure the financial well-being of its Members.

Photo of Christy Woods

Woods joined Royal in March 2024 as Collections Supervisor. In her new position, Woods is eager to continue working with her exceptional team, who have a strong tradition of achieving remarkable results. Additionally, she is excited to foster the growth and development of her team, discover innovative ways to leverage data for decision-making, and collaborate across the organization to support shared goals.

Woods holds the Certified Credit Union Financial Counselor (CCUFC) certification, issued by America’s Credit Unions, and the Professional Collection Specialist (PCS) designation, issued by the American Counseling Association (ACA) International. In her free time, Woods is a member of Chippewa Falls High School Athletics Booster Club and enjoys traveling with her family and watching her kids’ sporting events.

About Royal Credit Union

Royal Credit Union is a federally insured credit union proudly serving over 300,000 Members in Minnesota and Wisconsin. Royal is driven by a core ideology built on a strong purpose and values. You can open an account or apply for a low-rate loan at Royal Credit Union if you live or work in 26 counties in western Wisconsin or 16 counties in Minnesota. Counties served in Wisconsin include Adams, Ashland, Bayfield, Barron, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Jackson, Lincoln, Marathon, Pepin, Pierce, Polk, Portage, Price, Rusk, Sawyer, St. Croix, Taylor, Trempealeau, Washburn, and Wood. Counties served in Minnesota include Anoka, Carver, Chisago, Dakota, Goodhue, Hennepin, Isanti, Olmsted, Pine, Ramsey, Scott, Sherburne, Wabasha, Washington, Winona and Wright. A complete list of Member eligibility requirements is available on the Royal Credit Union website. To learn more about Royal, visit rcu.org or call 800-341-9911.

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