February 4, 2026
EAU CLAIRE, Wis. – Royal Credit Union (Royal) has announced Ana Birtzer as Director of Commercial Loan and Deposit Operations. In this role, Birtzer will be responsible for leading the Business Operations Department, overseeing business lending processing, loan servicing, and enterprise-wide business services to ensure efficient, compliant operations. She will also provide strategic direction and system oversight to support organizational goals, maintain regulatory compliance, and ensure secure, effective management of business loan platforms.
Birtzer joined Royal in 2013 and has held several positions including Home Loan Servicing, Business Loan Representative, Business Loan Representative Supervisor, and most recently, Business Loan Representative Manager.
Birtzer is most looking forward to building strong partnerships across departments and enhancing how teams work together to support Royal’s business Members. She is passionate about creating thoughtful, efficient processes that make it easier for employees to deliver exceptional service while maintaining a strong operational foundation. Birtzer is also excited to contribute to initiatives that support Royal’s long-term growth and continue strengthening the experience for business Members.
About Royal Credit Union
Royal Credit Union is a federally insured credit union proudly serving over 330,000 Members in Minnesota and Wisconsin. Royal is driven by a core ideology built on a strong purpose and values. You can open an account or apply for a low-rate loan at Royal Credit Union if you live or work in 26 counties in western Wisconsin or 16 counties in Minnesota. Counties served in Wisconsin include Adams, Ashland, Bayfield, Barron, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Jackson, Lincoln, Marathon, Pepin, Pierce, Polk, Portage, Price, Rusk, Sawyer, St. Croix, Taylor, Trempealeau, Washburn, and Wood. Counties served in Minnesota include Anoka, Carver, Chisago, Dakota, Goodhue, Hennepin, Isanti, Olmsted, Pine, Ramsey, Scott, Sherburne, Wabasha, Washington, Winona and Wright. A complete list of Member eligibility requirements is available on the Royal Credit Union website. To learn more about Royal, visit rcu.org or call 800-341-9911.
