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Online Banking Access Requirements

Consumer Mobile App Requirements

Current Royal App Version

  • Android™ App Version 2021.11
  • iOS® App Version 2021.11.0.115

Minimum OS

  • Android™ 8.0
  • iOS® 13.0

Recommended OS

  • Android™ 10.0 or higher
  • iOS® 14.0 or higher

Business Mobile App Requirements

Current Royal Business App Version

  • Android™ App Version 1.6.2.0
  • iOS® App Version 1.6.2

Minimum OS

  • Android™ 8.0
  • iOS® 13.0

Recommended OS

  • Android™ 10.0 or higher
  • iOS® 14.0 or higher

Consumer & Business Online Banking Access Requirements

Minimum OS

  • Windows 8
  • macOS® Catalina (10.15) and newer
  • Android™ 10.0 and newer
  • iOS® 14 and newer

Recommended OS

  • Windows 10 and newer
  • macOS® Monterey (12)
  • Android™ 10.0 and newer
  • iOS® 15

Minimum Browser

  • Google Chrome® on Windows, Mac®, Android™, iOS®, or iPadOS® - Newest version (released monthly) and previous version 
  • Microsoft Edge on Windows, Mac®, Android™, iOS®, or iPadOS® - Newest version (released monthly) and previous version  
  • Mozilla® Firefox® on Windows, Mac®, Android™, iOS®, or iPadOS® - Newest version (released monthly) and previous version 
  • Safari 15 on Mac®, iOS®, or iPadOS® 

Royal's ability to provide technical support for unsupported operating systems and browsers may be limited. Members may still be able to access online banking using an unsupported operating system or browser.

Android and Chrome are trademarks of Google LLC.

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

iPadOS, Mac, macOS, and Safari are trademarks of Apple Inc.

Mozilla and Firefox are trademarks of the Mozilla Foundation in the U.S. and other countries.

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