A Message To Our Members About Coronavirus From President & CEO Brandon Riechers
I want you to know that Royal Credit Union's number one priority during these uncertain times remains the health and safety of our Members and team members. I also want to assure you that we will continue to put our Members first as we take all appropriate measures to respond to this evolving situation. We’d like to let you know the following important information:
- Office Safety. We will continue to clean counters, door handles, desks, phones, and other equipment in our offices multiple times throughout the day. Like other organizations, we’re taking guidance from the CDC, which recommends regular cleaning as one of the most important preventive measures.
- Team Member Safety. We remain committed to taking care of our team members, and continue to keep them updated with the latest information to help keep themselves and their families safe. As always, we encourage sick team members to remain at home. We’re also limiting non-essential team member travel as much as possible.
- Member Focus. While we truly love interacting with our Members in person, today’s digital tools like online banking, our mobile app, and real-time account alerts make it easy to do many financial tasks from home and enhance efforts to stay safe and healthy. These digital tools remain available to support your needs 24 hours a day, 7 days a week.
Please know that we appreciate the trust you place in us. We understand that the current economic uncertainty is also affecting our Members. I want to let you know that we will continue to be here for you, as we have been since 1964. Thank you for your continued Membership with Royal Credit Union.
President & CEO