Federal Holiday Hours - Royal offices and Member Service will be closed Wednesday, Nov. 11 and open normal hours Thursday, Nov. 12. Royal's online and mobile banking are available 24/7.
Eau Claire Downtown Office
455 East Madison Street
Eau Claire, WI 54703
800-341-9911
Lobby Hours
- Mon: 9am - 5pm
- Tue: 9am - 5pm
- Wed: 9am - 5pm
- Thu: 9am - 5pm
- Fri: 9am - 5pm
- Sat: Closed
- Sun: Closed
Drive-Up Hours
- Mon: 8am - 5:30pm
- Tue: 8am - 5:30pm
- Wed: 8am - 5:30pm
- Thu: 8am - 5:30pm
- Fri: 8am - 5:30pm
- Sat: 8am - noon
- Sun: Closed
ATM Information
- Deposit-enabled 24-hour drive-up ATM
Royal Credit Union’s Eau Claire Downtown office is conveniently located on the corner of E Madison St and N Farwell St, just blocks from Royal’s Corporate Center in downtown Eau Claire, Wisconsin. Royal has served Eau Claire's downtown community since 1977 and relocated when this office was built in 2022. The exterior of our Eau Claire Downtown office features a unique sculpture that represents the past, present, and future of Royal Credit Union. Inside the office, a history room features artifacts and photos to pay tribute to the original tire factory employees who helped found Royal Credit Union in 1964. In addition to these special features, the Eau Claire Downtown office is a full-service credit union office, providing deposit accounts, loans, and credit options to personal and business Members at every age and stage of life.
Office Services
- Cash Advances
- Business and Commercial Banking
- Cashier Checks
- Certificates
- Coin Counter
- Credit Cards
- 24-Hour Drive-Up ATM
- 24-Hour Inside ATM
- 24-Hour Walk-Up ATM
- Financial Counseling
- Health Savings Accounts
- Home Equity Loans (by appointment)
- Investments (by appointment)
- Loan Consolidation
- Money Orders
- Mortgage Loans (by appointment)
- Night Deposit Box
- Notary Services
- Open Saturday (limited services)
- Personal and Auto Loans
- Personal Debit Card Replacement
- Personal Savings and Checking Accounts
- Prepaid Visa Cards
- Student and Youth Accounts
- Wire Transfers
Eau Claire Downtown 360
Local Credit Union of Choice
Meet The Branch Manager
Shane Dutton
"I am passionate about creating an environment where our team wants to come to work—not because they have to, but because it’s fun, challenging, and never boring! I was born and raised in Eau Claire, and it’s been amazing to watch our community grow into a vibrant place with something for everyone. It’s also a wonderful area to raise a family.
I love giving back to our community, and volunteering with Junior Achievement has been especially rewarding as I get to share the importance of financial literacy with younger generations. On a personal note, I’m always up for an adventure—like the time I decided to go skydiving two years ago and only told my wife the night before. (She wasn’t too impressed!)"
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