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Royal Credit Union Announces New Business Process Improvement Manager

November 27, 2019 | Written By: Jennifer McHugh 715-833-8167 | Director of Public Affairs & Financial Education

EAU CLAIRE, Wis. – Royal Credit Union (Royal) has named Emily Walton business process improvement manager. In this role, she is responsible for leading the analysis of operational processes to drive enhancements and efficiencies into Royal’s operations. This includes oversight for process improvement and project management programs and the strategic implementation of automated workflow. In addition, Walton leads a team of business process analysts and project managers.

Photo of EmilyWalton joined Royal in March of 2009 and has served a variety of roles.  She started as a technical writer and has continued her career progression holding the following positions: consumer business analyst, deposit operations coordinator, business process analyst, and business process analyst II. She is also active in Royal’s Young Professionals group, Royal Toastmasters, and Community Give Back Day committee. Walton graduated from UW-Eau Claire with a B.S. in Scientific and Technical Writing with a minor in Web Design.

Walton lived in Eau Claire for 10 years before moving to Chippewa Falls in June of 2019 with her husband and daughter.


About Royal Credit Union

Royal Credit Union is a federally insured credit union proudly serving over 200,000 Members in Minnesota and Wisconsin. Royal is driven by a core ideology which is built on strong purpose and values. You can open an account or apply for a low-rate loan at Royal Credit Union if you live or work in 26 counties in western Wisconsin or 16 counties in Minnesota. Counties served in Wisconsin include Adams, Ashland, Bayfield, Barron, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Jackson, Lincoln, Marathon, Pepin, Pierce, Polk, Portage, Price, Rusk, Sawyer, St. Croix, Taylor, Trempealeau, Washburn, and Wood.  Counties served in Minnesota include Anoka, Carver, Chisago, Dakota, Goodhue, Hennepin, Isanti, Olmsted, Pine, Ramsey, Scott, Sherburne, Wabasha, Washington, Winona and Wright. Realtors in the state of Wisconsin or Minnesota are also eligible to join the credit union. Visit or call Royal Credit Union at 800-341-9911 for more information.

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