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Tax Assistance available through Chippewa Valley Technical College and Royal Credit Union partnership

December 12, 2023

EAU CLAIRE, Wis. – Royal Credit Union is partnering with Chippewa Valley Technical College and the Volunteer Income Tax Assistance (VITA) program to provide assistance to community members with their tax returns.  VITA was created to provide free income tax return assistance to taxpayers who cannot afford to pay for professional help. VITA volunteers provide free tax assistance to anyone with an adjusted gross annual income of $66,000 or less including disabled, non-English speaking, senior citizens and special needs taxpayers. 

This service will be available on Thursdays from noon to 4 p.m. from February 1 until April 11, with the exception of March 21.  Services will be provided at CVTC’s Business Education Center at 620 W. Clairemont Avenue in Eau Claire.  Appointments for VITA are required due to the very limited capacity of the program; appointments can be made online through this link or by calling 800-341-9911 and dialing extension 6.

Tax returns are prepared by student volunteers from Chippewa Valley Technical College who have taken the steps to become certified by the IRS and the Wisconsin Department of Revenue.  VITA offers free basic income tax return preparation and e-filing.  Taxpayers with complicated returns or questions will be referred to an IRS publication, to the IRS, or to seek private professional assistance. Eligibility is determined on a case-by-case basis by the VITA volunteer.  Those that take advantage of this unique service are asked to bring photo ID, social security cards for taxpayer and all dependents, earnings statements, a copy of their tax return from last year, forms 1095(A, B or C) affordable health care statements, rent certificates from landlord or property tax statement, and financial institution’s routing and account numbers for direct deposit.  Royal Credit Union is among a number of credit unions in Wisconsin who are taking the initiative to help build financially strong, self-supporting families and communities by offering innovative services like VITA.



About Royal Credit Union

Royal Credit Union is a federally insured credit union proudly serving over 300,000 Members in Minnesota and Wisconsin. Royal is driven by a core ideology built on a strong purpose and values. You can open an account or apply for a low-rate loan at Royal Credit Union if you live or work in 26 counties in western Wisconsin or 16 counties in Minnesota. Counties served in Wisconsin include Adams, Ashland, Bayfield, Barron, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Jackson, Lincoln, Marathon, Pepin, Pierce, Polk, Portage, Price, Rusk, Sawyer, St. Croix, Taylor, Trempealeau, Washburn, and Wood. Counties served in Minnesota include Anoka, Carver, Chisago, Dakota, Goodhue, Hennepin, Isanti, Olmsted, Pine, Ramsey, Scott, Sherburne, Wabasha, Washington, Winona and Wright. A complete list of Member eligibility requirements is available on the Royal Credit Union website. To learn more about Royal, visit or call 800-341-9911.

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