Security & Fraud

We take security seriously

Your security is as important to us as it is to you.

Check back regularly for our latest alerts, learn how to protect yourself with our educational articles.

The Latest Alerts
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Caribou Coffee Data Breach
Caribou Coffee announced today that a breach occurred between August 28 - December 3, 2018, gaining access to customer information at 265 of its stores, including Wisconsin and Minnesota. If your Royal Credit Union card was impacted by the recent Caribou Coffee Data Breach you will receive a new card within 10-14 business days. In an effort to protect your account, if any fraudulent activity is detected on your account your card will be closed immediately. If no fraudulent activity is detected you are still able to use your current card until the new card arrives.

 

Lost or Stolen Card? Concerned about Fraud?
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After hours call:

ATM/Debit Cards:
1-800-236-2442

Credit Cards:
1-800-853-0872

Debit Card Dispute Form
Please complete this from and bring to any office, fax to 715-552-3030 or email to PSSCardServicesActivity@rcu.org.